Okta Operations Lead

Remote
Contracted to Full Time
Information Technology
Mid Level
Role: Okta Operations Lead
Location: Fully Remote
Working hours: Eastern Time Zone
Experience Level: Mid to Senior
Long Term role
W2/1099

 
Duties    
  • Will be involved into project management and implementing client SSO.
  • Work with Relationship Management to coordinate meetings with client.
  • Work with client technical teams to plan data exchange and testing Troubleshoot any issues that arise from setup Okta Change Management.
  • Manage any upgrades to Okta widget Keep track of Okta changes and escalate decisions on new features when needed Track and update settings changes.
  • General Support - Act as 1st level SME and triage support tickets for engineering team Work on support tickets as available during business hours - no on-call expected Suggest enhancements to automation and/support processes

Skills
  • Okta, Auth & Identity Management Solutions.
  • 5. yrs of work experience in project management and implementing client SSO.
  • Must have excellent communication skills.
  • Product line similar to Okta would work as well.

Education    
  • Bachelor's degree in Computer Science, Engineering, or related field.

 
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